{"id":38800,"date":"2024-02-29T18:43:46","date_gmt":"2024-02-29T10:43:46","guid":{"rendered":"https:\/\/anymindgroup.com\/?p=38800"},"modified":"2024-03-06T18:54:40","modified_gmt":"2024-03-06T10:54:40","slug":"nen-tang-anychat-ho-tro-tuong-tac-voi-khach-hang-tren-whatsapp","status":"publish","type":"post","link":"https:\/\/anymindgroup.com\/vi\/news\/press-release\/anychat-whatsapp-integration","title":{"rendered":"N\u1ec1n t\u1ea3ng AnyChat h\u1ed7 tr\u1ee3 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean WhatsApp"},"content":{"rendered":"<p class=\"post_text\">AnyMind Group, c\u00f4ng ty BPaaS v\u1ec1 ti\u1ebfp th\u1ecb, th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed v\u00e0 chuy\u1ec3n \u0111\u1ed5i s\u1ed1, c\u00f4ng b\u1ed1 n\u1ec1n t\u1ea3ng AnyChat li\u00ean k\u1ebft v\u1edbi WhatsApp &#8211;  \u1ee9ng d\u1ee5ng tin nh\u1eafn \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi Meta, cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng AnyChat g\u1eedi v\u00e0 nh\u1eadn tin nh\u1eafn t\u1eeb kh\u00e1ch h\u00e0ng th\u00f4ng qua WhatsApp.<\/p>\r\n\r\n<p class=\"post_text\">V\u1edbi b\u1ea3n c\u1eadp nh\u1eadt n\u00e0y, c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng \u1edf b\u1ea5t k\u1ef3 th\u1ecb tr\u01b0\u1eddng n\u00e0o m\u00e0 WhatsApp kh\u1ea3 d\u1ee5ng. WhatsApp c\u00f3 ph\u1ea1m vi ho\u1ea1t \u0111\u1ed9ng tr\u00ean to\u00e0n c\u1ea7u v\u00e0 l\u00e0 m\u1ed9t k\u00eanh k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng quan tr\u1ecdng, v\u1edbi h\u01a1n 2 t\u1ef7 ng\u01b0\u1eddi d\u00f9ng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi, \u0111\u1eb7c bi\u1ec7t t\u1ea1i c\u00e1c th\u1ecb tr\u01b0\u1eddng B\u1eafc M\u1ef9, Ch\u00e2u  u, Ch\u00e2u M\u1ef9 Latin, Ch\u00e2u Phi v\u00e0 Ch\u00e2u \u00c1.<\/p>\r\n\r\n<p class=\"post_text\">Vi\u1ec7c t\u00edch h\u1ee3p WhatsApp v\u00e0o AnyChat bao g\u1ed3m c\u00e1c ch\u1ee9c n\u0103ng nh\u01b0 sau:<\/p>\r\n\r\n<ul class=\"post_ul\" style=\"color:#55616b\">\r\n\r\n<li>T\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng theo th\u1eddi gian th\u1ef1c, bao g\u1ed3m c\u1eadp nh\u1eadt th\u00f4ng tin s\u1ea3n ph\u1ea9m v\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i, v\u00e0 g\u00e1n kh\u00e1ch h\u00e0ng cho c\u00e1c nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3;<\/li>\r\n<li>T\u00ednh n\u0103ng qu\u1ea3n l\u00fd m\u1ed1i quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM) bao g\u1ed3m t\u00ednh n\u0103ng ph\u00e2n lo\u1ea1i kh\u00e1ch h\u00e0ng, tham kh\u1ea3o c\u00e1c tr\u01b0\u1eddng d\u1eef li\u1ec7u v\u00e0 ho\u1ea1t \u0111\u1ed9ng c\u1ee7a kh\u00e1ch h\u00e0ng, v\u00e0 theo d\u00f5i \u0111\u01a1n h\u00e0ng (\u0111\u1ed1i v\u1edbi c\u1eeda h\u00e0ng tr\u00ean Shopify);<\/li>\r\n<li>Chuy\u1ec3n th\u00f4ng tin kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng t\u1eeb qu\u1ea3ng c\u00e1o \u0111\u1ebfn WhatsApp, \u0111\u1ea3m b\u1ea3o c\u00e1c chi\u1ebfn d\u1ecbch di\u1ec5n ra tr\u01a1n tru ngay c\u1ea3 trong giai \u0111o\u1ea1n cao \u0111i\u1ec3m;<\/li>\r\n<li>T\u1ef1 \u0111\u1ed9ng s\u00e0ng l\u1ecdc th\u00f4ng tin kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, \u0111\u1ed3ng th\u1eddi c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh khi c\u1ea7n thi\u1ebft;\r\n<li>T\u00ecm ki\u1ebfm c\u01a1 h\u1ed9i b\u1eb1ng c\u00e1ch x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng, th\u00fac \u0111\u1ea9y chuy\u1ec3n \u0111\u1ed5i th\u00e0nh doanh s\u1ed1 trong c\u1ea3 ng\u1eafn h\u1ea1n v\u00e0 d\u00e0i h\u1ea1n.<\/li>\r\n<\/ul>\r\n\r\n<p class=\"post_text\">Ryuji Takemoto, Gi\u00e1m \u0111\u1ed1c Qu\u1ea3n l\u00fd Ph\u00e1t tri\u1ec3n S\u1ea3n ph\u1ea9m, AnyMind Group chia s\u1ebb: \u201cTh\u00f4ng qua vi\u1ec7c t\u00edch h\u1ee3p v\u1edbi WhatsApp, ch\u00fang t\u00f4i c\u00f3 th\u1ec3 mang AnyChat \u0111\u1ebfn v\u1edbi nhi\u1ec1u doanh nghi\u1ec7p h\u01a1n tr\u00ean th\u1ebf gi\u1edbi. V\u1edbi s\u1ee9 m\u1ec7nh xo\u00e1 b\u1ecf m\u1ecdi r\u00e0o c\u1ea3n trong kinh doanh, ch\u00fang t\u00f4i mu\u1ed1n t\u0103ng c\u01b0\u1eddng li\u00ean k\u1ebft gi\u1eefa \u0111\u1ed9i ng\u0169 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 doanh nghi\u1ec7p.\u201d<\/p>\r\n\r\n<p class=\"post_text\">C\u00f9ng v\u1edbi c\u00e1c n\u1ec1n t\u1ea3ng kh\u00e1c nh\u01b0 kh\u00e1c nh\u01b0 LINE, Instagram v\u00e0 Messenger, c\u00e1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 qu\u1ea3n l\u00fd v\u00e0 theo d\u00f5i vi\u1ec7c t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1ch h\u00e0ng tr\u00ean nhi\u1ec1u n\u1ec1n t\u1ea3ng tin nh\u1eafn th\u00f4ng qua m\u1ed9t giao di\u1ec7n duy nh\u1ea5t, gi\u00fap t\u0103ng kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3.<\/p>\r\n\r\n<p class=\"post_text\">Ngo\u00e0i ra, ng\u01b0\u1eddi d\u00f9ng AnyChat c\u0169ng c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng t\u00ednh n\u0103ng CRM \u0111\u00e3 \u0111\u01b0\u1ee3c t\u00edch h\u1ee3p s\u1eb5n v\u1edbi c\u00e1c \u1ee9ng d\u1ee5ng tin nh\u1eafn v\u00e0 c\u1eeda h\u00e0ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed th\u00f4ng qua Shopify, kh\u1ea3 n\u0103ng th\u1ef1c hi\u1ec7n th\u01b0\u01a1ng m\u1ea1i tr\u1ef1c ti\u1ebfp tr\u00ean Instagram v\u00e0 x\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n tr\u00f2 chuy\u1ec7n v\u00e0 ph\u1ea3n h\u1ed3i t\u1ef1 \u0111\u1ed9ng cho c\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p.<\/p>\r\n","protected":false},"excerpt":{"rendered":"AnyMind Group, c\u00f4ng ty BPaaS v\u1ec1 ti\u1ebfp th\u1ecb, th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed v\u00e0 chuy\u1ec3n \u0111\u1ed5i s\u1ed1, c\u00f4ng b\u1ed1 n\u1ec1n t\u1ea3ng AnyChat li\u00ean k\u1ebft v\u1edbi WhatsApp &#8211; \u1ee9ng d\u1ee5ng tin nh\u1eafn \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi Meta, cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng AnyChat g\u1eedi v\u00e0 nh\u1eadn tin nh\u1eafn t\u1eeb kh\u00e1ch h\u00e0ng th\u00f4ng qua WhatsApp. V\u1edbi b\u1ea3n c\u1eadp nh\u1eadt [&hellip;]","protected":false},"author":18,"featured_media":38565,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18,422],"tags":[],"lang":"vi","class_list":["post-38800","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release","category-product-update","lang-vi"],"business":"E-commerce & D2C","entry":"","department":"","position":"","custom_link":"vi\/news\/press-release\/anychat-whatsapp-integration","_links":{"self":[{"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/posts\/38800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/comments?post=38800"}],"version-history":[{"count":4,"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/posts\/38800\/revisions"}],"predecessor-version":[{"id":39084,"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/posts\/38800\/revisions\/39084"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/media\/38565"}],"wp:attachment":[{"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/media?parent=38800"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/categories?post=38800"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/tags?post=38800"},{"taxonomy":"lang","embeddable":true,"href":"https:\/\/anymindgroup.com\/wp-json\/wp\/v2\/lang?post=38800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}